Automate Away Service Desk Anxiety to Drive Digital Transformation Success

ResolveLogo

 Digital transformation may offer huge rewards, but it can create unparalleled complexity, especially for an IT service desk stuck in the middle. Matthew Walker of Resolve explains why automation is the key.


The answer is automation: when done right, it can break down IT siloes, reduce mean time to repair (MTTR) and costs, and free up teams to be more innovative. In doing so, it helps drive agility and speed, but also the security and compliance that are crucial to successful digital transformation.

A prerequisite for success
The term “digital transformation” is used so commonly today that you could be forgiven for dismissing it as another management consultancy buzzword. But the truth is that it’s changing the way organisations do business across the globe. Read more...

ectacom HQ München

ectacom GmbH
+49 8102 8952-0
Friedrich-Bergius-Str. 12
D-85662 Hohenbrunn

ectacom Wien

ectacom GmbH
Am Europlatz 2
A-1120 Wien

ectacom Linz

ectacom GmbH
Ennser Straße 83
A-4407 Steyr-Dietach

ectacom Poland

ectacom Polska sp.z.o.o:
+48 501 295 580
ul. Dominikańska 21 B
02-738 Warszawa